goCaution triumphs: 1st place in the “Best Insurance 2025” ranking
goCaution has been recognised as the most popular provider in the rental deposit insurance sector and holds first place.
goCaution has been recognised as the most popular provider in the rental deposit insurance sector and holds first place.

It is now official – and we are overwhelmed! 🎉
goCaution has been voted the best provider in the rental deposit insurance sector and holds first place in the prestigious annual survey "Best Insurance 2025", conducted by Handelszeitung, HZ Insurance, PME and Statista. This distinction as the best rental deposit insurance provider is based on a comprehensive analysis of customer satisfaction, willingness to recommend, loyalty, trust, flexibility, conditions, service, digital offering, claims settlement, and a survey of 2,800 Swiss residents.
Since its founding, goCaution has pursued the goal of offering a modern rental deposit solution that is as paperless as possible while also being characterised by responsiveness and personalised support. The multi-party relationship between the tenant, the landlord and goCaution (along with its risk carriers) when concluding a rental deposit insurance has been duly taken into account, and the expectations of all parties have been raised to a higher level through proven processes in terms of competitiveness and customer benefits. This extremely satisfying ranking is a testament not only to the quality and reliability of goCaution's services but also to the company's determination to maintain its leadership position despite challenging conditions.

For over 8 years, goCaution has been revolutionising the rental deposit insurance market and is highly regarded in the industry for its modern image and trusted brand - with "Max", the mascot embodying product simplicity -, its clear and competitive pricing, and its intuitive applications. goCaution's responsiveness and advice in the most diverse situations during the tenancy are also regularly praised in the numerous positive customer reviews. In its role as an MGA, goCaution works with several risk carriers who provide the necessary regulatory guarantees and secure rental deposits as guarantors. Thanks to this collaboration, goCaution remains flexible in a demanding market environment and can respond quickly to the needs of its clients.
Through digital developments such as the unique "eCertificate" - a digital surety certificate that saves landlords paperwork and is tamper-proof thanks to blockchain technology - the company has earned the trust of the Swiss real estate sector, simplified its processes and made the handling of rental deposit insurance more transparent for all parties.
Tenants appreciate the financial flexibility offered by rental deposit insurance, as well as goCaution's fair pricing without administration fees, ease of processing and excellent customer service. Learn more about what speaks for and against rental deposit insurance. Landlords benefit from the proactive attitude and proven processes at every stage of the rental deposit. In the event of a claim, goCaution stands out with rapid claims settlement and a "claims mediator" service that resolves disputes between tenants and landlords before legal action becomes necessary. Thanks to the free landlord portal, landlords are always informed about their rental deposits, have access to stored documents at all times and can carry out all relevant operations digitally via the web-based application.
The distinction of being number one in rental deposit insurance is not only recognition of past achievements but also motivation for the future. Although this success is naturally a triumph for the company, it is above all a win for everyone who trusts goCaution and its expertise. With new risk partners and a planned market entry in further DACH region countries, goCaution is focusing on growth and continuous development. Furthermore, ongoing product updates will take into account the needs of the real estate sector and make goCaution's rental deposit solution even more versatile and secure. In the coming months, a major advertising campaign will be launched to strengthen the company's presence on both the tenant and landlord sides. At the same time, customers that Generali lured away from goCaution will be informed that goCaution's services continue to be offered and that they can return to goCaution.
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