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Find answers, step-by-step guides and everything about your rental deposit insurance.
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Conclude a contract
Register online now and receive your surety certificate.
Learn moreUnlock your deposit
Convert an existing bank deposit and free up your capital.
Learn moreCancel your contract
The cancellation and moving process step by step.
Learn moreCalculate your premium
Transparent premium calculation with no hidden costs.
Learn moreAll Topics
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Click on a topic to view all related articles and guides.
Basics
What is a rental deposit insurance, how does it work and how does it differ from a traditional bank deposit.
Application & Conclusion
Everything about the online application, required documents and the time it takes to receive the surety certificate.
Premiums & Costs
Transparent premium calculation, payment dates and why there are no hidden fees at goCaution.
Cancellation & Moving
Cancel your contract, follow the correct procedure when moving, obtain the landlord's release and premium refund.
Unlock Deposit & Switch
Convert an existing bank deposit or switch from another provider to goCaution.
Claims & Demands
What happens in the event of a claim, how demands are processed and what rights tenants and landlords have.
For Landlords
Security, submitting claims, release and everything important for property management companies.
Business Customers
Specific information for companies: premiums, quotations, documents and liquidity benefits.
About goCaution
Information about the company, risk carrier, regulation and contractual relationships.
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