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goCaution Help Center

Switch from another provider to goCaution

A switch to goCaution is possible at any time. Inform your landlord in advance, as they must release the currently held surety certificate.

Schritt für Schritt

1

Conclude a new contract with goCaution

Take out the rental deposit insurance with goCaution and pay the first premium.

2

Review and new certificate

goCaution reviews the application and sends the new surety certificate to the landlord.

3

Release the old certificate

The landlord releases the existing surety certificate of the previous provider.

4

Previous provider terminates the contract

Once the release has been received, the old contract is terminated.

5

Check for a refund

Proactively ask the previous provider about a refund of any remaining premium credit.

Gut zu wissen

goCaution offers fair, transparent premiums and was awarded 1st place in 'Top Versicherungen 2025'.

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