Help Center
Premiums & Costs
Transparent premium calculation, payment dates and why there are no hidden fees at goCaution.
How is the premium calculated?
Premium examples for private and business customers at a glance.
When is the first premium due?
Immediately after conclusion of the contract – only then is the certificate issued.
The year is almost over – is there a special premium?
No. With goCaution you always pay for 12 months from the contract start date.
How long do I have to pay the premium?
For as long as the contract is in effect – with no minimum term or notice periods.
What happens in the event of late payment?
Reminder fees and debt enforcement – but the landlord remains protected.
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