It is not goCaution but ProTect Insurance SA as the risk carrier that provides a joint and several guarantee to the landlord for new contracts.
From 2016 to 2023, Generali was the risk carrier; from 2023, UNIQA was added; and since 2025, new business has been underwritten by ProTect Insurance SA.
All customer contact is handled through goCaution as the sole point of contact.