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goCaution

goCaution Help Center

Who is goCaution and ProTect Insurance?

goCaution AG, founded in 2016, has established itself as a well-known and successful brand in the Swiss rental deposit market. As a pioneer of digital rental deposit management, goCaution operates a white-label product for rental deposit insurance policies issued by ProTect Insurance SA. All enquiries from tenants and landlords are to be directed exclusively to goCaution AG as the representative of ProTect Insurance SA, in accordance with the General Insurance Conditions (GIC).

goCaution AG acts as a tied insurance intermediary of ProTect Insurance SA. Within the framework of the digital processes it has developed, goCaution handles product design, complete contract administration and ongoing customer support. In addition to the regulatory backing provided by the risk carrier, goCaution AG is covered by professional indemnity insurance with AIG, with a guarantee sum of CHF 2'000'000.— for financial, personal injury and property damage.

ProTect Insurance SA was founded in 2009 and is a specialised provider of insurance solutions in the field of embedded insurance. It is part of the Sparkassen-Finanzgruppe, the largest financial group in Europe. ProTect Insurance SA is a FINMA-licensed insurance company and assumes full liability as risk carrier under the surety bonds issued.

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