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goCaution Help Center

The landlord is making claims – I disagree

As long as you have not given your consent, the landlord cannot collect any funds from goCaution.

If your landlord makes claims that you do not agree with, they must present a legally binding payment order or an enforceable judgement.

Schritt für Schritt

1

Review the claim

Carefully review the landlord's claims and document your position.

2

Withhold consent

Without your signature on the surety certificate, no payment will be made.

3

Contact the conciliation authority

Contact the competent conciliation authority or engage your legal expenses insurance.

4

Note the 12-month deadline

If the landlord fails to assert their claims through legal channels within 12 months, the tenant can terminate the surety bond without the landlord's involvement.

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