Help Center
For Landlords
Security, submitting claims, release and everything important for property management companies.
Does the surety bond offer the same security as a bank deposit?
Yes – the surety bond meets the statutory requirements under Art. 257e OR.
Tenant has moved out – how to submit claims
Step-by-step guide for landlords with legitimate claims.
Step by stepThe tenant refuses – what to do?
Your options when the tenant does not acknowledge the claims.
The tenant is untraceable – what now?
What to do when the tenant cannot be reached after moving out.
No claims – release the surety bond
How to correctly release the surety certificate after the end of the tenancy – by email, post or digitally via the landlord portal.
Personal assistance
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