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goCaution Help Center

Will I get paid premiums back?

No, premiums paid over the years are not refunded. This is provided for by law and corresponds to the practice of all providers.

However, goCaution will refund any premium credit on a pro-rata basis if the most recently paid premium invoice was not fully utilised due to your move-out.

Example: end of tenancy 30.11.2025, premium paid until 01.02.2026 → the premium for two unused months is refunded on a pro-rata basis. No additional fees are charged for the refund.

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