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goCaution Help Center

I am moving – what do I need to do?

No, the existing contract cannot be transferred to the new property. A new rental deposit insurance contract must be concluded for the new rental property.

Schritt für Schritt

1

Conclude a new contract

Conclude a new contract online at www.registration.gocaution.ch for the new rental property.

2

Cancel the old contract

Send the cancellation confirmation or the handover protocol to cancellation@gocaution.ch.

3

Release of the old contract

The previous landlord releases the surety certificate. Only then does the old surety bond end.

4

Possible refund

Unused premium portions are refunded on a pro-rata basis.

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